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1800 622 669





U7/ 133 Station Road, Seven Hills NSW 2147


Website Terms & Conditions

In these terms and conditions, "we" "us" and "our" refers to Never 2 Clean Pty Ltd. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions. The information is intended for residents of Australia only.


We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.



  1. In order to access the services provided on this website, you must become a member. You must complete registration by providing certain information as set out on our membership/registration page. Please refer to our Privacy Policy linked on our home page for information relating to our collection, storage and use of the details you provide on registration.
  2. You agree to ensure that your registration details are true and accurate at all times and you undertake to update your registration details from time to time when they change.
  3. On registration, you will be required to provide a password. On registration you agree to pay for our services as set out on our website.
  4. We reserve the right to terminate your membership at any time if you breach these terms and conditions.
  5. Our services are intended to be used by members within Australia only.

Our Website Services

  1. Our services are provided to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.
  2. All prices are in Australian Dollars (AUD) and are inclusive of GST. We endeavour to ensure that our price list is current. Our price list can be accessed from our home page and we reserve the right to amend our prices at any time. If you have placed an order, we undertake to fulfil your order at the price listed at the time you ordered.

Product Descriptions

  1. We strive to ensure that our products are described as accurately as possible on our website, however we do not warrant that the description is accurate. Where we become aware of any misdescription, we reserve the right to correct any error or omission.
  2. Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

Product Orders

  1. Our products are for sale to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.
  2. We supply and despatch our products to customers within Australia only.
  3. We endeavour to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website.
  4. All prices are in Australian Dollars (AUD) and are inclusive of GST. Our price list can be accessed from our home page and we reserve the right to amend our prices at any time.
  5. Packaging and postage is an additional charge, calculated at time of purchase.
  6. When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.
  7. We undertake to accept or reject your order within 3 days. If we have not responded to you within 3 days, your offer is deemed to be rejected. We are not required to give reasons for rejecting your offer to purchase however the most likely reason for rejecting your offer will be that we do not currently have that product in stock.
  8. Once you have submitted an order, you may not cancel that order even if our acceptance or rejection of your offer is still pending.
  9. Delivery of your ordered product/s will be as set out on our website. Title in the goods passes to you when we have received payment. Our terms of payment are set out on the order page.
  10. All risk of loss or damage to the goods passes to you when we despatch the goods. At the time of conducting your transaction we give you the option to take out carrier insurance.

Order Cancellation Due To Error

  1. Where a product has been listed at the incorrect price or with incorrect descriptive information or image due to typographical error or similar oversight, we reserve the right to cancel a transaction. Where your credit card has been charged, we will immediately refund your credit card for the total amount debited.

Product Returns

  1. We undertake to replace you for any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us through our designated "contact us" webpage where we set out our requirements relating to return of such goods.
  2. If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse your credit card for the amount initially debited for the purchase including packaging and postage charges.

Site Access

  1. When you visit our website, we give you a limited licence to access and use our information for personal use.
  2. You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.
  3. Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.
  4. The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatag or mirroring of our website.


  1. This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.
  2. Linking our website is not permitted. We reserve the right to serve you with notice if we become aware of such linking.

Intellectual Property Rights

  1. The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.
  2. All trade marks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.


  1. Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.
  2. To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.
  3. We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

Limitation of Liability

  1. To the full extent permitted by law, our liability for breach of an implied warranty or condition is limited to the supply of the goods and/or services again or payment of the costs of having those goods and/or services supplied again.
  2. We accept no liability for any loss whatsoever including consequential loss suffered by you arising from product/s we have supplied.


  1. By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

Force Majeure

  1. If a Force Majeure event causing delay continues for more than 30, we may terminate this Agreement by giving at least 7 Notice to you. "Force Majeure" means any act, circumstance or omission over which we could not reasonably have exercised control.


  1. These terms and conditions are to be governed by and construed in accordance with the laws of New South Wales and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in New South Wales and you agree to submit to the jurisdiction of those Courts.
  2. If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.


  1. We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.
  2. Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our home page.

These Terms and Conditions have been specifically drafted for, and provided to Never 2 Clean Pty Ltd by LawLive Pty Ltd (


  1. Definitions
    • “N2C” means Never 2 Clean Pty Ltd, its successors and assigns or any person acting on behalf of and with the authority of Never 2 Clean Pty Ltd.
    • “Client” means the person/s buying the Goods (and/or hiring Equipment) as specified in any invoice, document or order, and if there is more than one Client is a reference to each Client jointly and severally.
    • “Goods” means all Goods or Services supplied by N2C to the Client at the Client’s request from time to time (where the context so permits the terms ‘Goods’ or ‘Services’ shall be interchangeable for the other).
    • “Equipment” means all Equipment including any accessories supplied on hire by N2C to the Client (and where the context so permits shall include any supply of Services). The Equipment shall be as described on the invoices, quotation, authority to hire, or any other work authorisation form provided by N2C to the Client.
    • “Price” means the Price payable for the Goods and/or Equipment hire as agreed between N2C and the Client in accordance with clause 6


  1. Acceptance
    • The Client is taken to have exclusively accepted and is immediately bound, jointly and severally, by these terms and conditions if the Client places an order for or accepts delivery of the Goods/Equipment.
    • These terms and conditions may only be amended with N2C’s consent in writing and shall prevail to the extent of any inconsistency with any other document or agreement between the Client and N2C.
    • These terms and conditions are meant to be read in conjunction with the Terms and Conditions posted on the N2C’s website. If there are any inconsistencies between the two documents then the terms and conditions contained in this document shall prevail.


  1. Change in Control
    • The Client shall give N2C not less than fourteen (14) days prior written notice of any proposed change of ownership of the Client and/or any other change in the Client’s details (including but not limited to, changes in the Client’s name, address, contact phone or fax number/s, or business practice). The Client shall be liable for any loss incurred by N2C as a result of the Client’s failure to comply with this clause.


  1. Electronic Transactions Act 2000
    • Electronic signatures shall be deemed to be accepted by either party providing that the parties have complied with Section 9 of the Electronic Transactions Act 2000 or any other applicable provisions of that Act or any Regulations referred to in that Act.


  1. Online Ordering
    • The Client acknowledges and agrees that:
      • N2C does not guarantee the websites performance or availability of any of its Goods; and
      • on-line ordering may be unavailable from time to time for regularly scheduled maintenance and/or upgrades; and
      • there are inherent hazards in electronic distribution and as such N2C cannot warrant against delays or errors in transmitting data between the Client and N2C including orders, and you agree that to the maximum extent permitted by law, N2C will not be liable for any losses which the Client suffers as a result of online-ordering not being available or for delays or errors in transmitting orders.
    • N2C reserves the right to terminate your order if it learns that you have provided false or misleading information, interfered with other users or the administration of N2C’s Services, or violated these terms and conditions.


  1. Price and Payment
    • At N2C’s sole discretion the Price shall be either:
      • as indicated on any invoice provided by N2C to the Client; or
      • the Price as at the date of delivery of the Goods/Equipment according to N2C’s current price list; or
      • N2C’s quoted price (subject to clause 2) which will be valid for the period stated in the quotation or otherwise for a period of thirty (30) days.
    • N2C reserves the right to change the Price:
      • if a variation to the Goods/Equipment which are to be supplied is requested; or
      • if a variation to the Works originally scheduled (including any applicable plans or specifications) is requested; or
      • in the event of increases to N2C in the cost of labour or materials which are beyond N2C’s control.
    • At N2C’s sole discretion a non-refundable deposit may be required.
    • Time for payment for the Goods/Equipment being of the essence, the Price will be payable by the Client on the date/s determined by N2C, which may be:
      • on delivery of the Goods/Equipment;
      • before delivery of the Goods/Equipment;
      • by way of instalments/progress payments in accordance with N2C’s payment schedule;
      • thirty (30) days following the date of statement which is posted to the Client’s address or address for notices;
      • the date specified on any invoice or other form as being the date for payment; or
      • failing any notice to the contrary, the date which is thirty (30) days following the date of any invoice given to the Client by N2C.
    • Payment may be made by cash, cheque, bank cheque, direct debit, electronic/on-line banking, credit card (being Visa or MasterCard only), or by any other method as agreed to between the Client and N2C.
    • Unless otherwise stated the Price does not include GST. In addition to the Price the Client must pay to N2C an amount equal to any GST N2C must pay for any supply by N2C under this or any other agreement for the sale of the Goods/hire of the Equipment. The Client must pay GST, without deduction or set off of any other amounts, at the same time and on the same basis as the Client pays the Price. In addition the Client must pay any other taxes and duties that may be applicable in addition to the Price except where they are expressly included in the Price.


  1. Delivery of Goods/Equipment
    • Delivery (“Delivery”) of the Goods/Equipment is taken to occur at the time that:
      • the Client or the Client’s nominated carrier takes possession of the Goods/Equipment at N2C’s address; or
      • N2C (or N2C’s nominated carrier) delivers the Goods/Equipment to the Client’s nominated address even if the Client is not present at the address.
    • At N2C’s sole discretion the cost of delivery is either included in the Price or is in addition to the Price.
    • The Client must take delivery by receipt or collection of the Goods/Equipment whenever either is tendered for delivery. In the event that the Client is unable to take delivery of the Goods/Equipment as arranged then N2C shall be entitled to charge a reasonable fee for redelivery of the Goods/Equipment and/or the storage of the Goods.
    • N2C may deliver the Goods/Equipment in separate instalments. Each separate instalment shall be invoiced and paid in accordance with the provisions in these terms and conditions.
    • Any time or date given by N2C to the Client is an estimate only. The Client must still accept delivery of the Goods/Equipment even if late and N2C will not be liable for any loss or damage incurred by the Client as a result of the delivery being late.


  1. Risk
    • Risk of damage to or loss of the Goods passes to the Client on Delivery and the Client must insure the Goods on or before Delivery.
    • If any of the Goods are damaged or destroyed following delivery but prior to ownership passing to the Client, N2C is entitled to receive all insurance proceeds payable for the Goods. The production of these terms and conditions by N2C is sufficient evidence of N2C’s rights to receive the insurance proceeds without the need for any person dealing with N2C to make further enquiries.
    • If the Client requests N2C to leave Goods outside N2C’s premises for collection or to deliver the Goods to an unattended location then such Goods shall be left at the Client’s sole risk.


  1. Specifications
    • The Client acknowledges that:
      • all descriptive specifications, illustrations, drawings, data, dimensions, ratings and weights stated in N2C’s fact sheets, price lists or advertising material, are approximate only and are given by way of identification only. The Client shall not be entitled to rely on such information, and any use of such does not constitute a sale by description, and does not form part of the contract, unless expressly stated as such in writing by N2C;
      • while N2C may have provided information or figures to the Client regarding the performance of the Goods, the Client acknowledges that N2C has given these in good faith, and are estimates based on industry prescribed estimates under normal operating conditions.
    • .The Client shall be responsible for ensuring that the Goods ordered are suitable for their intended use.
    • N2C reserves the right to substitute comparable Goods (or components of the Goods), and in all such cases N2C will notify the Client in advance of any such substitution.


  1. Title To Goods
    • N2C and the Client agree that ownership of the Goods shall not pass until:
      • the Client has paid N2C all amounts owing to N2C; and
      • the Client has met all of its other obligations to N2C.
    • Receipt by N2C of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised.
    • It is further agreed that:
      • until ownership of the Goods passes to the Client in accordance with clause 1 that the Client is only a bailee of the Goods and must return the Goods to N2C on request.
      • the Client holds the benefit of the Client’s insurance of the Goods on trust for N2C and must pay to N2C the proceeds of any insurance in the event of the Goods being lost, damaged or destroyed.
      • the Client must not sell, dispose, or otherwise part with possession of the Goods other than in the ordinary course of business and for market value. If the Client sells, disposes or parts with possession of the Goods then the Client must hold the proceeds of any such act on trust for N2C and must pay or deliver the proceeds to N2C on demand.
      • the Client should not convert or process the Goods or intermix them with other goods but if the Client does so then the Client holds the resulting product on trust for the benefit of N2C and must sell, dispose of or return the resulting product to N2C as it so directs.
      • the Client irrevocably authorises N2C to enter any premises where N2C believes the Goods are kept and recover possession of the Goods.
      • N2C may recover possession of any Goods in transit whether or not delivery has occurred.
      • the Client shall not charge or grant an encumbrance over the Goods nor grant nor otherwise give away any interest in the Goods while they remain the property of N2C.
      • N2C may commence proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods has not passed to the Client.


  1. Personal Property Securities Act 2009 (“PPSA”)
    • In this clause financing statement, financing change statement, security agreement, and security interest has the meaning given to it by the PPS
    • Upon assenting to these terms and conditions in writing the Client acknowledges and agrees that these terms and conditions constitute a security agreement for the purposes of the PPSA and creates a security interest in all Goods/Equipment that has previously been supplied and that will be supplied in the future by N2C to the Client.
    • The Client undertakes to:
      • promptly sign any further documents and/or provide any further information (such information to be complete, accurate and up-to-date in all respects) which N2C may reasonably require to;
        • register a financing statement or financing change statement in relation to a security interest on the Personal Property Securities Register;
        • register any other document required to be registered by the PPSA; or
        • correct a defect in a statement referred to in clause 3(a)(i) or 11.3(a)(ii);
      • indemnify, and upon demand reimburse, N2C for all expenses incurred in registering a financing statement or financing change statement on the Personal Property Securities Register established by the PPSA or releasing any Goods/Equipment charged thereby;
      • not register a financing change statement in respect of a security interest without the prior written consent of N2C;
      • not register, or permit to be registered, a financing statement or a financing change statement in relation to the Goods/Equipment in favour of a third party without the prior written consent of N2C;
      • immediately advise N2C of any material change in its business practices of selling Goods which would result in a change in the nature of proceeds derived from such sales.
    • N2C and the Client agree that sections 96, 115 and 125 of the PPSA do not apply to the security agreement created by these terms and conditions.
    • The Client waives their rights to receive notices under sections 95, 118, 121(4), 130, 132(3)(d) and 132(4) of the PPSA.
    • The Client waives their rights as a grantor and/or a debtor under sections 142 and 143 of the PPSA.
    • Unless otherwise agreed to in writing by N2C, the Client waives their right to receive a verification statement in accordance with section 157 of the PPSA.
    • The Client must unconditionally ratify any actions taken by N2C under clauses 3 to 11.5.
    • Subject to any express provisions to the contrary nothing in these terms and conditions is intended to have the effect of contracting out of any of the provisions of the PPSA.


  1. Security and Charge
    • In consideration of N2C agreeing to supply the Goods/Equipment, the Client charges all of its rights, title and interest (whether joint or several) in any land, realty or other assets capable of being charged, owned by the Client either now or in the future, to secure the performance by the Client of its obligations under these terms and conditions (including, but not limited to, the payment of any money).
    • The Client indemnifies N2C from and against all N2C’s costs and disbursements including legal costs on a solicitor and own client basis incurred in exercising N2C’s rights under this clause.
    • The Client irrevocably appoints N2C and each director of N2C as the Client’s true and lawful attorney/s to perform all necessary acts to give effect to the provisions of this clause 12 including, but not limited to, signing any document on the Client’s behalf.


  1. Defects, Warranties and Returns, Competition and Consumer Act 2010 (CCA)
    • The Client must inspect the Goods/Equipment on delivery and must within twelve (12) months of delivery notify N2C in writing of any evident defect/damage, shortage in quantity, or failure to comply with the description or quote. The Client must notify any other alleged defect in the Goods/Equipment as soon as reasonably possible after any such defect becomes evident. Upon such notification the Client must allow N2C to inspect the Goods/Equipment.
    • Under applicable State, Territory and Commonwealth Law (including, without limitation the CCA), certain statutory implied guarantees and warranties (including, without limitation the statutory guarantees under the CCA) may be implied into these terms and conditions (Non-Excluded Guarantees).
    • N2C acknowledges that nothing in these terms and conditions purports to modify or exclude the Non-Excluded Guarantees.
    • Except as expressly set out in these terms and conditions or in respect of the Non-Excluded Guarantees, N2C makes no warranties or other representations under these terms and conditions including but not limited to the quality or suitability of the Goods/Equipment. N2C’s liability in respect of these warranties is limited to the fullest extent permitted by law.
    • If the Client is a consumer within the meaning of the CCA, N2C’s liability is limited to the extent permitted by section 64A of Schedule 2.
    • If N2C is required to replace the Goods under this clause or the CCA, but is unable to do so, N2C may refund any money the Client has paid for the Goods.
    • If the Client is not a consumer within the meaning of the CCA, N2C’s liability for any defect or damage in the Goods is:
      • limited to the value of any express warranty or warranty card provided to the Client by N2C at N2C’s sole discretion;
      • limited to any warranty to which N2C is entitled, if N2C did not manufacture the Goods;
      • otherwise negated absolutely.
    • Subject to this clause 13, returns will only be accepted provided that:
      • the Client has complied with the provisions of clause 1; and
      • N2C has agreed that the Goods are defective; and
      • the Goods are returned within a reasonable time at the Client’s cost (if that cost is not significant); and
      • the Goods are returned in as close a condition to that in which they were delivered as is possible.
    • Notwithstanding clauses 1 to 13.8 but subject to the CCA, N2C shall not be liable for any defect or damage which may be caused or partly caused by or arise as a result of:
      • the Client failing to properly maintain or store any Goods/Equipment;
      • the Client using the Goods/Equipment for any purpose other than that for which they were designed;
      • the Client continuing the use of the Goods/Equipment after any defect became apparent or should have become apparent to a reasonably prudent operator or user;
      • the Client failing to follow any instructions or guidelines provided by N2C;
      • fair wear and tear, any accident, or act of God.
    • N2C may in its absolute discretion accept non-defective Goods for return in which case N2C may require the Client to pay handling fees of up to fifteen percent (15%) of the value of the returned Goods plus any freight costs.
    • Notwithstanding anything contained in this clause if N2C is required by a law to accept a return then N2C will only accept a return on the conditions imposed by that law.


  1. Default and Consequences of Default
    • Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of two and a half percent (2.5%) per calendar month (and at N2C’s sole discretion such interest shall compound monthly at such a rate) after as well as before any judgment.
    • If the Client owes N2C any money the Client shall indemnify N2C from and against all costs and disbursements incurred by N2C in recovering the debt (including but not limited to internal administration fees, legal costs on a solicitor and own client basis, N2C’s contract default fee, and bank dishonour fees).
    • Without prejudice to any other remedies N2C may have, if at any time the Client is in breach of any obligation (including those relating to payment) under these terms and conditions N2C may suspend or terminate the supply of Goods/Equipment to the Client. N2C will not be liable to the Client for any loss or damage the Client suffers because N2C has exercised its rights under this clause.
    • Without prejudice to N2C’s other remedies at law N2C shall be entitled to cancel all or any part of any order of the Client which remains unfulfilled and all amounts owing to N2C shall, whether or not due for payment, become immediately payable if:
      • any money payable to N2C becomes overdue, or in N2C’s opinion the Client will be unable to make a payment when it falls due;
      • the Client becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or
      • a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Client or any asset of the Client.


  1. Cancellation
    • N2C may cancel any contract to which these terms and conditions apply or cancel delivery of Goods/Equipment at any time before the Goods/Equipment are due to be delivered by giving written notice to the Client. On giving such notice N2C shall repay to the Client any money paid by the Client for the Goods/Equipment. N2C shall not be liable for any loss or damage whatsoever arising from such cancellation.
    • In the event that the Client cancels delivery of the Goods/Equipment the Client shall be liable for any and all loss incurred (whether direct or indirect) by N2C as a direct result of the cancellation (including, but not limited to, any loss of profits).
    • Cancellation of orders for Goods/Equipment made to the Client’s specifications, or for non-stocklist items, will definitely not be accepted once production has commenced, or an order has been placed.


  1. Privacy Act 1988
    • The Client agrees for N2C to obtain from a credit reporting body (CRB) a credit report containing personal credit information (e.g. name, address, D.O.B, occupation, previous credit applications, credit history) about the Client in relation to credit provided by N2C.
    • The Client agrees that N2C may exchange information about the Client with those credit providers and with related body corporates for the following purposes:
      • to assess an application by the Client; and/or
      • to notify other credit providers of a default by the Client; and/or
      • to exchange information with other credit providers as to the status of this credit account, where the Client is in default with other credit providers; and/or
      • to assess the creditworthiness of the Client including the Client’s repayment history in the preceding two years.
    • The Client consents to N2C being given a consumer credit report to collect overdue payment on commercial credit.
    • The Client agrees that personal credit information provided may be used and retained by N2C for the following purposes (and for other agreed purposes or required by):
      • the provision of Goods/Equipment; and/or
      • analysing, verifying and/or checking the Client’s credit, payment and/or status in relation to the provision of Goods/Equipment; and/or
      • processing of any payment instructions, direct debit facilities and/or credit facilities requested by the Client; and/or
      • enabling the collection of amounts outstanding in relation to the Goods/Equipment.
    • N2C may give information about the Client to a CRB for the following purposes:
      • to obtain a consumer credit report;
      • allow the CRB to create or maintain a credit information file about the Client including credit history.
    • The information given to the CRB may include:
      • personal information as outlined in 1 above;
      • name of the credit provider and that N2C is a current credit provider to the Client;
      • whether the credit provider is a licensee;
      • type of consumer credit;
      • details concerning the Client’s application for credit or commercial credit (e.g. date of commencement/termination of the credit account and the amount requested);
      • advice of consumer credit defaults, overdue accounts, loan repayments or outstanding monies which are overdue by more than sixty (60) days and for which written notice for request of payment has been made and debt recovery action commenced or alternatively that the Client no longer has any overdue accounts and N2C has been paid or otherwise discharged and all details surrounding that discharge(e.g. dates of payments);
      • information that, in the opinion of N2C, the Client has committed a serious credit infringement;
      • advice that the amount of the Client’s overdue payment is equal to or more than one hundred and fifty dollars ($150).
    • The Client shall have the right to request (by e-mail) from N2C:
      • a copy of the information about the Client retained by N2C and the right to request that N2C correct any incorrect information; and
      • that N2C does not disclose any personal information about the Client for the purpose of direct marketing.
    • N2C will destroy personal information upon the Client’s request (by e-mail) or if it is no longer required unless it is required in order to fulfil the obligations of this agreement or is required to be maintained and/or stored in accordance with the law.
    • The Client can make a privacy complaint by contacting N2C via e-mail. N2C will respond to that complaint within seven (7) days of receipt and will take all reasonable steps to make a decision as to the complaint within thirty (30) days of receipt of the complaint. In the event that the Client is not satisfied with the resolution provided, the Client can make a complaint to the Information Commissioner at


  1. Unpaid Seller’s Rights
    • Where the Client has left any item with N2C for repair, modification, exchange or for N2C to perform any other service in relation to the item and N2C has not received or been tendered the whole of any monies owing to it by the Client, N2C shall have, until all monies owing to N2C are paid:
      • a lien on the item; and
      • the right to retain or sell the item, such sale to be undertaken in accordance with any legislation applicable to the sale or disposal of uncollected goods.
    • The lien of N2C shall continue despite the commencement of proceedings, or judgment for any monies owing to N2C having been obtained against the Client.


  1. Equipment Hire
    • Equipment shall at all times remain the property of N2C and is returnable on demand by N2C. In the event that Equipment is not returned to N2C in the condition in which it was delivered N2C retains the right to charge the Client the full cost of repairing the Equipment. In the event that Equipment is not returned at all N2C shall have right to charge the Client the full cost of replacing the Equipment.
    • The Client shall:
      • keep the Equipment in their own possession and control and shall not assign the benefit of the Equipment nor be entitled to a lien over the Equipment.
      • not alter or make any additions to the Equipment including but without limitation altering, make any additions to, defacing or erasing any identifying mark, plate or number on or in the Equipment or in any other manner interfere with the Equipment.
      • keep the Equipment, complete with all parts and accessories, clean and in good order as delivered, and shall comply with any maintenance schedule or maintenance instructions as advised by N2C to the Client;
      • refrain from using any abrasive or corrosive materials with or in the Equipment.
    • The Client accepts full responsibility for the safekeeping of the Equipment and the Client agrees to insure, or self insure, N2C’s interest in the Equipment and agrees to indemnify N2C against physical loss or damage including, but not limited to, the perils of accident, fire, theft and burglary and all other usual risks and will effect adequate Public Liability Insurance covering any loss, damage or injury to property or persons arising out of the use of the Equipment. Further the Client will not use the Equipment nor permit it to be used in such a manner as would permit an insurer to decline any claim.


  1. General
    • The failure by N2C to enforce any provision of these terms and conditions shall not be treated as a waiver of that provision, nor shall it affect N2C’s right to subsequently enforce that provision. If any provision of these terms and conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
    • These terms and conditions and any contract to which they apply shall be governed by the laws of New South Wales in which N2C has its principal place of business, and are subject to the jurisdiction of the courts Of Blacktown in New South Wales.
    • Subject to clause 13, N2C shall be under no liability whatsoever to the Client for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by the Client arising out of a breach by N2C of these terms and conditions (alternatively N2C’s liability shall be limited to damages which under no circumstances shall exceed the Price of the Goods/Equipment hire).
    • The Client shall not be entitled to set off against, or deduct from the Price, any sums owed or claimed to be owed to the Client by N2C nor to withhold payment of any invoice because part of that invoice is in dispute.
    • N2C may license or sub-contract all or any part of its rights and obligations without the Client’s consent.
    • The Client agrees that N2C may amend these terms and conditions at any time. If N2C makes a change to these terms and conditions, then that change will take effect from the date on which N2C notifies the Client of such change. The Client will be taken to have accepted such changes if the Client makes a further request for N2C to provide Goods/Equipment to the Client.
    • Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond the reasonable control of either party.

The Client warrants that it has the power to enter into this agreement and has obtained all necessary authorisations to allow it to do so, it is not insolvent and that this agreement creates bind